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Tunbridge Wells resident ‘disgusted’ after spotting water leak in Spencer Mews during hosepipe ban

A resident who spotted water running down a road from a damaged pipe says she is “absolutely disgusted”.

Oksana Strippentow spotted the leak in Spencer Mews, Tunbridge Wells yesterday evening, July 4 and was frustrated it had not been fixed, particularly during the hosepipe ban.

The Tunbridge Wells resident reported the leak at 6pm and was annoyed to find it was still leaking when she returned at 11.40am today.

She said: “The frustration is that we are in the middle of a ban but it is even worse to see this much water go to waste which is totally unacceptable from an environmental point of view.

“I reported it straight away and was told they would deal with it as soon as possible.

“I’m absolutely disgusted that 18 hours later that it has not been fixed.”

Oksana shared her frustrations on social media and tther Tunbridge Wells residents commented that leaks are “popping up all over town”.

South East Water implemented a hose pipe ban on Monday, June 26 and is to review the restrictions on Friday, July 7. For more on the ban click here.

Kent Online reported that the water company was left with “no choice” but to introduce restrictions for its customers due to the demand for drinking water which reached record levels during June.

A South East Water spokesman said: “The leak in Spencer Mews is currently being scheduled for assessment by our technical team.

“Please be assured we take leaks on our network extremely seriously.

“As soon as a leak is reported, it is investigated to confirm whether it’s on our network, and if it is, repairs are then planned in.

The leak pictured on 11.40 am on June 5
The leak pictured on 11.40 am on June 5

“Across our supply area, we have 52 teams repairing leaks reactively and more than 60 leakage technicians searching for and finding leaks proactively.

“We spend nearly £40 million a year on managing and reducing leaks across the network. In the future, we plan to introduce new technologies to improve leak detection.”

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