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Maidstone mum at ‘breaking point’ after three year long mouse and mould infestation

A mum says she is at “breaking point” after three years of mice terrorising her in her home.

Cassie Locke, who lives in Park Wood, Maidstone, has been dealing with the infestation since 2020, and claims she sees up to 10 rodents a day.

The 31-year-old first noticed mouse droppings in her home and contacted her housing association Golding Homes straight away.

The mum-of-two said: “I’m at breaking point if I’m honest, I have a massive phobia of mice and I’m completely exhausted.

“There’s a hole in my bedroom right next to where I sleep and I can hear them crawling around and rustling all night.

“I don’t end up getting to sleep until three or four in the morning and I have to get up again at seven to take the kids to school.

“I’m completely exhausted and drained.”

Cassie found a mouse trapped in her home
Cassie found a mouse trapped in her home

Cassie says the housing association told her it her problem to deal with, which she tried to do for a year – but it got more severe.

“I’ve tried everything, I put down five traps just yesterday and within a couple of minutes three of them went off at the same time,” she explained.

Cassie contacted Golding Homes again who sent out pest control – however she says they weren’t able to do much.

She said: “I feel like I’m just being fed lies.

“I’m worried for my kids health, we’ve also had untreated mould for the same amount of time and my daughter has breathing problems because of it.

WARNING: Graphic images below

Cassie claims she was told to sort the infestation problem herself
Cassie claims she was told to sort the infestation problem herself
Mice caught in traps in Cassie's homeCassie Locke
Mice caught in traps in Cassie's homeCassie Locke

“Its getting to a point where I’ve just had enough. My housing officer isn’t answering any of my calls, I feel like I’m constantly chasing them.”

The whole ordeal has taken a large toll on the Maidstone mum’s mental health.

“I’m completely exhausted and drained,” she said. “I’ve booked a doctors appointment because I’m just so unhappy where I am.

“I was sitting in my house crying yesterday I’m petrified all the time I don’t like things that crawl.

’I’m not comfortable in my own home whatsoever, they’re in my bedroom, my children’s bedroom, the bathroom, the kitchen – everywhere.”

Cassie says she can see anywhere from five to ten mice a day, and also has mould in the house
Cassie says she can see anywhere from five to ten mice a day, and also has mould in the house

Terry Spillard, assistant director of customers at Golding Homes said: “We’re really sorry for the problems Ms Locke’s been experiencing and are committed to resolving them so she can live comfortably in her home.

“We’ve visited her home on previous occasions to address and treat these issues, but now they’ve reoccurred we’re arranging further visits for pest control and a damp and mould inspection.”

“We’ll continue to work with her until these issues are resolved.”

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