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Abusive motorists caught on traffic wardens' spy cameras

A traffic warden at work
A traffic warden at work

Video cameras have been fitted to traffic wardens to film angry motorists who get a parking ticket.

Following a rise in abuse towards Ashford's wardens - now branded Civil Enforcement Officers (CEOs) - it was decided to fit them with cameras to catch abusers on film.

Ashford traffic wardens are now fitted with cameras to film abusive drivers
Ashford traffic wardens are now fitted with cameras to film abusive drivers

Wardens, who earn up to £17,500 a year, wear the spy cams on their uniforms and will only switch them on when a person becomes abusive.

Ashford council's parking manager John Burns said: "The cameras have been introduced in direct response to a recent rise in the number of incidents of abuse towards CEOs in the borough, and serve as an additional health and safety measure for our officers.

"The majority of people who receive a penalty charge notice for a parking contravention, perhaps cross and annoyed, deal with the matter calmly and rationally.

"Unfortunately, there are always some who want to take out their aggression on our officers who are just doing their job. This does sometimes escalate into very serious abuse or even an assault."

The recordings can then be handed over to police if an investigation is launched.

Late last year, a council report revealed the 10 Ashford wardens handed out 12,449 fines across the borough between April 2010 and March 2011.

Of those, 7,665 people were clobbered with a fine for parking on the streets while 4,784 were caught without a valid parking ticket in car parks.

In total, £290,000 was raised by issuing penalty notices on the borough's streets and in council-run car parks.

What do you think? Join the debate by adding your comments below
What do you think? Join the debate by adding your comments below

Ashford council says footage caught on the cameras will never be used to obtain evidence for penalty charge notices.

Mr Burns added: "We understand that no one who receives a penalty charge notice is happy about it, but if you think it was issued unjustly or incorrectly and believe that it should be cancelled, you can submit your reasons, in writing, to the council.

"Being abusive and violent towards a CEO will get you nowhere other than the police station."

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