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Former executive PA Louise Hirst becomes professional organiser Mrs Everything

A woman is hoping to help people struggling with mental health issues by bringing some order into their homes and lives as a professional organiser.

Louise Hirst set up her business Mrs Everything in 2019, after being made redundant from her job as an executive PA in London.

She said: "I'd had a number of operations unfortunately and it had a huge effect on my mental health. Whilst I was healing I thought: 'What can I do? How can I put my best use into other people?'"

From there, she started writing a business plan about how she wanted to help individuals in their homes rather than executives in the banking world.

"People come to me, they've usually got to the stage in their lives where their houses have become really overwhelming, completely cluttered up, cupboards, wardrobes, draws," she said.

"They usually get to the stage where they start the job and it just gets too overwhelming. So I go in and de-clutter, take everything out and help them make decisions about what they need to throw away and how we can re-home things."

Louise, who lives in Sidcup, covers the whole of the UK, and has clients in Dartford, Maidstone, Rochester, and Bromley. She even has a client up in Inverness, Scotland.

"I think having been through my own mental health journey, I've been very open about my own mental health having hidden it for a number of years," she said.

As she was getting more and more clients, she noticed that it was becoming more apparent that the same kind of people were coming to her.

In January, she got a Level 2 certificate in Understanding Mental Health First Aid and Mental Health Advocacy, which she says allowed her to understand her clients more.

The 39-year-old said: "I wanted to be able to have some kind of qualification so that I could understand it better. For instance, if they were abusing alcohol or drugs as a consequence of their mental health, I wouldn't obviously point it out to then but I would try to gently nudge them to the direction that this may be a bigger picture than ' I need help in my home.'

"They were people who have mental health issues to the point where they weren't able to physically do the jobs that they wanted to do because they had the mental health issues that was making it impossible for them to.

"I've dealt with people who are on the hoarding spectrum. I've come across one particular client has a number of mental health issues and after I finished with her, I was in her home for 10 days, and at the end of it she told me I'd given her her life back."

Louise Hirst, from Sidcup, helps people who are struggling with mental health issues by professionally organising their homes
Louise Hirst, from Sidcup, helps people who are struggling with mental health issues by professionally organising their homes

A lot of her clients tend to stay out of the room so they can come in for the big wow at the end, however there are certain parts of the process where she has to ask them what goes and what stays.

The response she receives from her clients is extremely positive, and one man even told her that she'd changed his life.

She said: "For someone to tell you that you're a superhero in their life and that you've changed their life is for me so much better than the praise I got in my last job.

"I follow a lot of other professional organisers on social media and when you look at their grids they're filled up with perfection.

"If you look at mine its not like that because people don't live in an Instagram living room, people live in a busy working home where they've got children and pets, so my ideal dream is to help them achieve the home that they want and crave."

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